FAQ

If you have a hot water installtion in your house, you’d like to know the frequency at which you need to service it. When you’ve invested in a leading brand hot water unit, you can be confident it will last 8-12 years. This aspect often depends on how regularly the unit is serviced. If you employ professionals like us, you will be assured that we can maintain the system for you to work for several years and function well.

We suggest servicing the water heater at least every six months. It’s not a fixed rule, however. For instance, if your home has more occupants, or if your heating system is on commercial premises where the hot water demand is higher, you’d need more regular service. Our team of specialists will send you information about what service routines would work best.

Another way to ensure that the water heater lasts for years is to do preventive maintenance. On these visits, our staff will assess all plumbing installations your house. Should they notice some problems at that time, they can resolve them before they get out of control. Such prompt service tends to keep the heater in excellent order at all times.

When you start searching for drain cleaners, you’ll find a wide range of them in hardware stores or supermarkets. Unfortunately, these products are incredibly damaging to sewer systems in our homes. Many people feel that these items are effective. However, the extended periodic use of these cleaners causes a great deal of damage to your drainage system. The reason people don’t know this damage has occurred is that it’s out of sight.

Only when the deterioration becomes significant, and they have to deal with various drain pipe problems, paying higher amounts for the repairs, they know the harm caused by chemical drain cleaners. One of the effective ways to avoid these problems is to keep flushable wipes, debris, hair, etc. away from the drains. These items lead to severe blockages, and you will have to deal with sewage backups.

Another way to avoid drain clogs is to hire professional plumbers for preventive plumbing maintenance. It’s a great way to notice problems before they become severe. When we handle routine maintenance on properties, we scrutinize all installations, including the drains, using modern CCTV drain cameras. These audits enable us to know whether any blockages are forming. We often use water pressure jets to eliminate all dirt and debris that may have caused the blockage.

Sometimes, brown/rust-coloured water comes from showers and taps on older properties. If you have an older hot water system, you may face a similar problem. Brown or rusty water occurs because of these or some other complications. If the water heater in your home has started rusting or there is a sediment build up in it that can cause corrosion and you will find brown water coming from the taps. If there is rust in the pipes that too can cause brown water in your bathroom or kitchen.

When you face this problem, contact a licensed and experienced plumber without delay. We are highly skilled in tackling these and various plumbing problems. Our team knows how rapidly plumbing issues can get out of control if left unchecked. If you see rust- coloured coming from your taps or showers, call us. Timely investigation and fixes is advisable rather than deferring the repairs.

Our team will inspect the fixtures, fittings and installations, to determine what the cause of the issues is. After a detailed inspection, they will tell you whether you would have to repair or replace the pipes or old water heater. The sooner you contact us after you see the problem, the less expensive and straightforward it will be to resolve. Our company provides preventive plumbing maintenance services, and it’s the best way to identify issues with your hot water unit and connected plumbing installations.

Whenever you want to take showers, you usually just presume that you will get the required amount of hot water at that time. And it can be frustrating if you notice that it takes a long time for the water to heat up. This plumbing issue is pervasive, and many homeowners complain about it. There may be a variety of triggers for this issue. In certain situations, that is because the distance between the hot water unit and shower or bathroom is lengthy. So it takes a little time for the hot water to reach the place.

In some instances, the lines connecting the water heater and the tub or shower are too narrow. They cannot hold much water at the rate at which it is being used, which causes the hot water flow to slow down. An aging water heater may also be the trigger of this problem. As there are so many possible causes; you will have to employ an experienced and licensed plumber to thoroughly investigate the entire device and the pipes leading to the shower.

If you hire us to do so, our team will check the shower, the pipes and the water heater. They will determine what has caused the problem and will ensure that it is resolved efficiently. In case any repair of pipes is required, they will get the job done. If they find that the hot water unit is old, they will inform you about this. You can then decide to repair the machine or replace it on time.

When you have significant leaks in your home, it’s not an issue you can ignore. You need to ensure that all the plumbing features in your home are in good condition and there are no problems with them. Water leaks can get out of control very rapidly.  Many of these systems are concealed behind walls or under the ground. The location of these plumbing installations makes it difficult for property owners to find leaks as they develop.

By the time they figure out that there is an issue, the leakage becomes substantial and will have damaged a lot of things in that space.   Whether you’ve found some wet spots, dripping water or moss growing in your house, those are all signs of leaks. Call in an experienced plumber to test the system in detail. For our work, we use modern leak detection equipment. It helps us figure out what the problems are and what has triggered them.

Timely action and appropriate corrections help prevent the issues from worsening. The other way to reduce the chances of these problems from cropping up is to be proactive with plumbing maintenance. Our specialist plumbers will inspect all pipelines and use leak detection devices for such inspections as well. Should they find something wrong, they’ll tell you about it and repair it before it gets out of control. Any plumbing problem that arises should always be fixed on time to prevent aggravation of the issue.

When you’re looking to go on an extended trip, there will be many things you need to keep track of before you leave. The plumbing systems on your property are one thing that you need to remember looking at when you’re going. Many property owners ask if they should turn the water supply in their homes off before they go on extended holidays.

It’s a frequent question, and it’s a relevant one, too. If you’re not going to be at home for a more extended period, shutting off the water mains on your premises makes sense. If there is any leakage or burst pipe while you’re not at home, coping with it on your return can be very difficult. In certain instances, it may result in damage to numerous features in your house as well. Sometimes, this damage may become incredibly costly to fix, as well.

The easiest way to prevent these issues is to shut the water off when you’re about to go on holiday. Some people, however, choose not to do so. In such scenarios, we suggest that you do a plumbing check before you leave. Our plumbers will inspect all plumbing pipes and other systems for flaws. If they find anything amiss, they will inform you and will resolve the issue before it gets out of control.  Regular maintenance of these systems is an ideal way to prevent most plumbing complications, whether you’re at home or not.

There are times when you step into the shower expecting a good spray of water but find that there is very little hot water coming from it. In some cases, this occurs when someone else uses a tap in your home in the same area. This problem is not very uncommon, and many property owners complain about it. In some cases, the issue is caused by narrow pipes that cannot transport a sufficient amount of hot water to a particular area of the house.

So when someone turns on a tap, and you are showering at the same time, you might find that you get very little hot water at that time. In some instances, the long distance between the hot water system and the shower causes this problem. Sometimes, sedimentation that builds up inside the pipes results in a lower pressure of hot water to the shower and the tap. If there is rusting or sediment build-up in the hot water unit that can cause this problem. Only a thorough investigation would help to determine what is causing these issues.

As experts in this field, we are swift and detailed with our diagnosis, and we never take any shortcuts. Our team will determine what the origin of the problem is and will provide a suitable solution. In most instances, some amount of cleaning and service of the system can solve this issue. However, if your hot water unit is old and it isn’t heating the water correctly, replacing it might be the only solution.  In this case, our team will provide you with details about various hot water systems and brands and will help you select one best suited to your needs.

There are moments that you walk into the shower hoping for a nice stream of hot water, but notice that there’s almost no pressure in the spray at all. In certain situations, this occurs when somebody else uses a tap in your home in the same place. It is not an uncommon issue, and many homeowners are concerned about it.  In some settings, the problem occurs due to narrow pipes that cannot deliver a large volume of hot water to a specific location of the home.

So when someone else turns on a tap, and you’re taking a shower at the very same time, you might notice that you’re receiving very little hot water. In certain situations, this problem is triggered by the greater distance between the water heater and the shower. Sometimes, the sediment builds up in the pipes, contributing to lower water pressure in both the tap and shower.  If the hot water unit has rust or sediment build-up, this can cause the problem too.

A comprehensive inspection of the unit will help us determine what is causing these problems. This assessment is a crucial stage of fixing any plumbing problem. As leading professionals, our diagnosis is fast and thorough. We also use the latest plumbing equipment in our work, and that improves our experts’ efficiency. Our team will assess the root of the problem and provide an appropriate resolution. In just about all instances, service and cleaning will fix this problem. However, if the hot water system is old, replacement of the unit it may be the only workaround.

If you employ a plumbing specialist for some plumbing installation, repair or service, you would like to know how much you would pay for it. Property owners want to be aware of the costs involved with a specific plumbing project before hiring someone. Nevertheless, plumbing costs vary from company to company and the location you are in. The types of systems you have the specific issues also matter in the cost aspect.

Often an experienced and trustworthy provider can command a higher rate but would cover their job with guarantees and offer high-quality services. Inexperienced plumbers may offer lower quotes but may also sacrifice performance. The cost of a plumbing task will also depend on how bad a specific problem is. Some complex issues may be more expensive to fix, and the spares may cost more too.

The quality of the service, the components used, and the assurance that the company gives will become factors in the cost of plumbing. One of the easiest ways to ensure that you get the appropriate quality without breaking the bank would be to get quotations from more than one plumbing specialist. You should compare their expertise, knowledge and reputation before you determine which of you want to employ for a job. When you choose us, you can be confident that you have the right balance between value and high-quality solutions.